Terms & Conditions
GUARANTEE & AFTER-SALES SERVICE
WHAT PRODUCTS ARE PROVIDED WITH THE WARRANTY?
01. PRODUCTS PURCHASED AT OUR STORE
We guarantee the highest quality of the products purchased at our store. Our sales managers keep record of all the orders you place. If you are not satisfied with the quality of your purchase, you can turn to our warranty service and they will settle the issue.
02. PRODUCTS WITH AVAILABLE PAID CHECK
When you pay for the product you have chosen at our store, you get the check. It’s an important document, so please save it until the end of guarantee period. Products with available paid checks will free you from headaches in case of warranty case.
03. PRODUCTS WITH NOT DAMAGED ORIGINAL PACKING
All products bought at our store are delivered to you in the original packing. Please save it till the end of warranty period because if you decide to return the item for some reason, it should have the original packing that is not damaged in any way.
04. NOT DAMAGED PRODUCTS
If the products are not damaged in some or other way, they are liable to warranty. So, please, try not to drop, submerge them into liquids, tear or disassemble them. Just turn to our warranty service managers for help and they will answer all your questions as to the return policy.
05. PRODUCTS THAT WERE NOT TEMPERED WITH BY THIRD PARTIES
If the products you return to our store have not been tempered with by the third parties, they are liable to warranty.Talk to our warranty technicians first, they are here to help you with any problem you might face.
06. PRODUCTS THAT WERE NOT USED LONGER THAN THEIR WARRANTY PERIOD
You have the right to return the product within 14 days since its receipt. Contact our service center via telephone, email or online chat. You will get all necessary instructions on how to deal with the issue. We promise to handle your claim quickly and make you happy with your bargain